Help & FAQ

You can find a series of helpful questions and answers all about payment with MEGA bill here. Simply click on a question and you'll have an instant answer.
To use the system you need to register with the respective service registered e-mail address and the appertaining password.
You can use our services immediately following receipt of payment.
For your own protection we have set up a clearing process for the payment methods credit card and direct debit. If you decide in favor of one of the two payment methods, you will be required to verify your account data via your landline connection, and therefore be cleared for the selected method.

Process: after selecting the payment type and the credit package, please click on 'Continue'. Then enter your account details. Then confirm by pressing the 'Yes, please book now' button. On the next page you will be required to enter the number of your landline connection. After you have entered it, start the call-back by clicking on the 'Now request TAN and start call-back' button. Within the next few seconds you will receive a call in which you will be requested to use the telephone keypad to enter the clearance code, which is displayed on the website. To finish the payment procedure, please press the 'Pay now' button.

You can find video instructions on how to pay by credit card or direct debit in our 'video tutorials' section.
Of course not. You can use your credit any number of times, and over several sessions.
Your respective credit is constantly displayed on the internet page, and up-dated after use. In the case of various services (e.g. telmy, fonworld), you can additionally arrange to have the remaining credit stated at the start of the call.
Yes, the connection will be immediately cut as soon as your credit has been used up.
You can reload your credit account at any time and as often as you like.
No! As a general rule, the telephone bill is not charged in addition.
Your data are forwarded to an external credit card review department solely for review purposes, and are treated in strict confidence there.
Your credit will fall under the state of limitations as part of the statutory requirements. If your account is not used (for 13 months) for the respective service, your talk credit will be subject to a processing fee of € 20 for closing the account. If you do not have any credit on your credit account, the processing fee will be waived.
Here is a list of all the standard credit cards.
ClickandBuy is an online payment service with which you can buy over the internet comfortably, without risk and without delay using your preferred method of payment. Choose from a wide range of payment methods including credit card, direct debit, online transfer or account charging. If you do not have a ClickandBuy account, you can register while buying via MEGA bill. Click here for further information.

Should you have any further queries our service team will be pleased to respond at the following number: 02131 - 31 36 555* - or simply send us an email:

*Landline price 14 ct/Min., Mobile maximum price 42 ct/Min.!

MEGA bill is a service of MEGA Communications GmbH
© 2024 by MEGA Communications GmbH

Explanatory notes & Notice

The reason for payment "MEGA Communications GmbH -" will appear on your invoice voucher

1)  Including VAT / sales tax - Only the stated amount in Euro (€) is binding. Any other currencies only provide an orientation.

3)  MEGA Communications GmbH does not provide for the accuracy of the exchange rate used by the currency converter. Please assure that the exchange rates conform to the ones shown on the payment service providers' websites, before booking a transaction which could be affected by amended exchange rates. The exchange rates are provided under license by the 'European Central Bank'. The rates are made available for information purpose only and can be amended at any time without prior notice. When making transactions, differing exchange rates can be adopted. The shown exchange rates do not imply an offer from the 'Europen Central Bank' or MEGA Communications GmbH for an transaction in any way.

Accepted payment methods
Visa Card

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